Terms of service

1. Overview

This website is operated by TP-Link Australia Pty Ltd. Throughout the site, the terms “we,” “us,” and “our” refer to TP-Link Australia. By accessing or using this website, including any information, tools, or services offered, you agree to comply with these Terms of Service (“Terms”). If you do not accept these Terms, you may not use this website.

These Terms apply to all users of the site, including but not limited to visitors, vendors, customers, merchants, and content contributors.

We reserve the right to update or modify these Terms at any time by posting changes on this page. Your continued use of the website following any updates constitutes your acceptance of the revised Terms.

 

2. General Conditions

  • We reserve the right to refuse service where permitted by Australian law, including but not limited to cases of suspected fraud, violation of these Terms, or abuse of our services.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without express written permission from us.

 

3. Accuracy of Information

  • The content on this website is for general informational purposes only. While we strive for accuracy, we do not guarantee that all information is complete, accurate, or up to date.
  • Any reliance on the material on this website is at your own risk.

 

4. Pricing and Modifications

  • Prices for our products and services are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST), where applicable.
  • We reserve the right to modify or discontinue any product or service without prior notice.
  • If we identify a pricing error after an order has been placed, we may, in accordance with Australian Consumer Law, contact you to provide options, including proceeding with the correct price or canceling the order with a full refund.

 

5. Products and Services

  • Product availability is subject to change without notice.
  • We strive to ensure that product images and descriptions are accurate; however, variations may occur due to factors such as display settings and lighting conditions. If a product is significantly different from its description, you may be entitled to a remedy under Australian Consumer Law.

 

6. Billing and Payment

  • We accept payments via credit card, PayPal, BPAY, PayID, and other methods as specified at checkout.
  • We reserve the right to refuse or cancel any order in cases such as suspected fraud, payment issues, or stock unavailability. If your order is cancelled, we will notify you using the contact details provided at the time of purchase.

 

7. Third-Party Services and Links

  • Our website may include links to third-party websites or services over which we have no control. We do not endorse or assume responsibility for their content, accuracy, or policies.
  • Your use of any third-party services is at your own risk and subject to their terms and conditions.

 

8. Returns and Refunds

  • Our Refund Policy governs all returns and refunds.
  • Under Australian Consumer Law (ACL), you are entitled to a repair, replacement, or refund if a product has a major failure or is not as described.
  • We do not offer refunds for change of mind unless required by law.

 

9. Limitation of Liability

  • To the fullest extent permitted by Australian law, we are not liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our website or services.
  • However, nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot be lawfully excluded under Australian Consumer Law.

 

10. Governing Law

  • These Terms are governed by and interpreted in accordance with the laws of Australia.
  • Any disputes arising from these Terms shall be resolved exclusively in Australian courts.

 

11. Changes to These Terms

  • The latest version of these Terms can be found on this page.
  • We reserve the right to modify or update these Terms at any time, with changes taking effect immediately upon posting.

 

12. Contact Information

For any questions regarding these Terms, please contact us via our Contact Us page.